Viewing Your Seats
To manage your team, head to:
Left-hand panel → Organisation → Users
Here you'll see:
Number of seats used
Number of seats remaining
All current team members
This helps you keep track of your subscription usage.
Creating Roles
Roles allow you to control what users can access and edit.
To create roles:
Left-hand panel → Organisation → Roles
By default, you'll see:
Administrator
User
Option to Add New Role
You can create additional custom roles to suit your team structure.
When creating a role, you can control permissions across EventLab, including:
No access (uncheck everything)
Read access
Create access
Edit access
Delete access
For example, you may want:
Managers with full access to Map/Equipment Manager/Scheduler/Signage, but no access to Organisation settings.
Area Coordinators with read only access to Map/Equipment Manager/Signage, but edit access for schedules
Roles can be edited at any time.
Inviting Users
To invite a new team member:
Left-hand panel → Organisation → Users
Click Invite User
When inviting a user, you can:
Assign a role
Assign a position
Choose event access
Choose department access
This ensures each team member only sees what’s relevant to them.
Editing Users
In the Users tab, you'll see all team members.
On the right-hand side of each user, click Actions.
From here you can:
Edit User to change their role, event access or department access
Remove User
Removing Users
To remove a user:
Go to Users
Click Actions
Click Remove User
This removes them from your team and frees up a seat in your subscription.