Download the App
Download the EventLab app from:
Log In with an Account
If you already have an EventLab account:
Open the app and tap Already Have an Account?
Choose how you signed up:
Google or Apple → use the same method to log in
Email and password → enter your details
Once logged in, your events will load automatically.
Staff & Contractor Access
If you’re part of a team, contractor group, or volunteer crew, you don’t need to create an account. Select the Staff & Contractor Access button.
You can log in using:
An Event PIN provided by your team
A QR Code provided by your team
For more detail on how these are created, see: Creating Mobile App Logins
Log In with QR Code
To log in using a QR code:
Tap Scan QR Code
Allow camera access
Scan the QR code provided
You will then:
Confirm the correct event
Enter your first and last name
Select whether you are staff or contractor
Selecting a Position
If you’ve been given a position, you can select it during login.
This will sync your account with any tasks assigned to that position.
For example, selecting the position Artist Coordinator will automatically assign relevant jobs to you.
If you’re unsure, or haven't been allocated a position, you can continue without selecting a position.
Log In with PIN
To log in using a PIN:
Tap Enter Event PIN
Enter the 6-digit PIN provided by your team
Follow the prompts to enter your details and access the event.
You're Ready to Go
Once logged in, you’ll have access to your event’s schedules, tasks, and relevant information directly from the app.