Integrating to StayNTouch PMS allows you to Connect Groups, Room Types & Accounts from Event Temple.
Setting up the integration between Event Temple and StaynTouch involves the following steps, which are each explained in greater detail below:
Get your API key ("OAUTH" id) from StayNTouch
Complete Webhooks in StaynTouch
Collect & share the list of Hold Statues from StayNTouch
Configure the Integration in Event Temple
Integrate with StayNTouch
Integrate with StayNTouch
1. API key ("OAUTH" id)
Contact StayNTouch to request the integration to Event Temple (this is how they verify that you are working with Event Temple).
They will send us the API key via email.
2. Webhooks in StaynTouch
In StayNTouch, go to Settings > Chain > Webhooks
Add a new webhook with these settings:
DELIVERY TYPE: Generic
URL: https://app.eventtemple.com/pms_webhooks/rover/notify
Subscriptions:
EDIT GROUP
CREATE COMPANY/TRAVEL AGENT ACCOUNT
EDIT COMPANY/TRAVEL AGENT ACCOUNT
3. Hold Statues
In StayNTouch Go to -> Settings -> Reservations -> Hold Statuses and take notes of these.
Reach out to our support team via the in-app chat or email support@eventtemple.com to advise us of your Hold Statuses
If you change your Statuses and need to update them at any point, please reach out to our support team as mentioned above with the new information so we can update them for you.
4. Configure the Integration in Event Temple
Our team will finalize the integration & advise you once it's ready to be configured!
Once we have reached out, follow the steps outlined in this article to Configure Posting Charges to StayNTouch.
Training Video
Training Video
Additional Information
Additional Information
Syncing to StayNTouch
Syncs of your Room Types, Accounts & Rates are performed by our team at the time of setting up your integration. After your integration has been completed, there may be times you will need to resync data.
To access your StayNTouch Settings, go to Settings -> Integrations -> PMS. To perform a resync, simply click on the required option.
Sync Room Types
Sync Accounts
Sync Rates