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FAQ
FAQ
Frequently Asked Questions
How do I withdraw funds?
How do I link my bank account with the EverUp account?
Getting Started
How do I increase my daily coins?
Which account can I open at EverUp?
Why am I being asked for my personal information when I open the account?
Does opening an account impact my credit score?
Is EverUp available to US citizens?
Do I need to live in the United Kingdom to use the app?
What do I need to set up an EverUp account?
Can I just sign up to browse the app, without opening an account?
Saving and winning
Are the winnings tax-free?
What are the cash prizes?
What if I win?
What if I didn’t win any cash this month?
Does anyone really win?
When do you run the draws?
How often are the guaranteed Daily Raffles?
Topups and withdrawals
How do I withdraw winnings?
Do I earn an interest on my money?
Can I make a recurring topup?
How do I add money to my EverUp account?
How much do I need to get started?
About EverUp
What is everup?
How does EverUp work?
Is EverUp a bank?
Do I earn an interest on my money?
EverUp sounds awesome, what's the catch?
Is EverUp gambling?
Is there a browser version?
What is EverUp's mission?
Who is behind EverUp?
Fees
How can you offer free savings and cash prizes?
Are there any fees?
My EverUp Account
Making a complaint
How can I reach customer support?
How do I close my EverUp account?
How we keep your money safe?
Can I get a statement?
What is considered as Proof of Address?
Will I have a sort code and account number?
What ID form is needed to open a Cash Account with EverUp?
Lotto, games and levelling up
What can I do with coins? How do I play games?
Jakarta Scratch Card prizes
What are the Daily Raffle Special Draws?
How do Daily Raffle entries work?
Daily Raffle Booster by Referral Status
Do I need an Internet connection to play the games?
How do I level up and what are the rewards for doing it?
How does the Wheel of Fortune work?
How does the Daily Raffle work?
How does the Million Lotto work?
What are virtual coins? Do they have value?
Data, Privacy and Security
Why is my EverUp account blocked?
What security do you have?
How do I set up authentication via face verification?
Gift Cards
How do Gift Cards work?
Referrals
Referral Reward doesn’t look right?
When will i get my referral reward?
Can I see who of my friends has signed up and who didn't?
How do referrals work?
