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FAQ
Frequently Asked Questions
60 articles in this collection
Written by
Vann G,
Egi Messito,
and
Jane
How do I withdraw funds?
withdrawals
Written by
Egi Messito
Updated over a week ago
How do I link my bank account with the EverUp account?
linking your bank account, transferring money to EverUp, topups
Written by
Egi Messito
Updated over a week ago
Getting Started
How do I increase my daily coins?
Written by
Egi Messito
Updated over a week ago
Which account can I open at EverUp?
bank account // what type of bank account is it // faster payments
Written by
Egi Messito
Updated over a week ago
Why am I being asked for my personal information when I open the account?
personal information // identity checks // verify my address
Written by
Egi Messito
Updated over a week ago
Does opening an account impact my credit score?
credit score // credit ratings // credit score and EverUp
Written by
Egi Messito
Updated over a week ago
Is EverUp available to US citizens?
EverUp for US citizens // dual US citizenship
Written by
Egi Messito
Updated over a week ago
Do I need to live in the United Kingdom to use the app?
residential requirements
Written by
Egi Messito
Updated over a week ago
What do I need to set up an EverUp account?
account setup // everup setup // account requirements
Written by
Egi Messito
Updated over a week ago
Can I just sign up to browse the app, without opening an account?
app demo // free trial // browsing the app // account setup
Written by
Egi Messito
Updated over a week ago
Saving and winning
Are the winnings tax-free?
winnings
Written by
Egi Messito
Updated over a week ago
What are the cash prizes?
cash prizes, everup cash prizes
Written by
Egi Messito
Updated over a week ago
What if I win?
winnings // i won a physical prize // prize draw winner
Written by
Egi Messito
Updated over a week ago
What if I didn’t win any cash this month?
cash winnings // no cash winnings // zero cash winnings
Written by
Egi Messito
Updated over a week ago
Does anyone really win?
actual winners // winners
Written by
Egi Messito
Updated over a week ago
When do you run the draws?
draw timings // draw frequency // how often you run draws
Written by
Egi Messito
Updated over a week ago
How often are the guaranteed Daily Raffles?
daily raffle // daily raffle prizes
Written by
Egi Messito
Updated over a week ago
Topups and withdrawals
How do I withdraw winnings?
Written by
Egi Messito
Updated over a week ago
Do I earn an interest on my money?
interest // returns // interest on my money
Written by
Egi Messito
Updated over a week ago
Can I make a recurring topup?
recurring top-ups // recurring deposits // recurring transactions
Written by
Egi Messito
Updated over a week ago
How do I add money to my EverUp account?
how do i topup // how do i deposit
Written by
Egi Messito
Updated over a week ago
How much do I need to get started?
minimum topups // minimum requirements // payment methods
Written by
Egi Messito
Updated over a week ago
About EverUp
What is EverUp?
What is EverUp // everup // everup app
Written by
Egi Messito
Updated over a week ago
How does EverUp work?
how does it work?
Written by
Egi Messito
Updated over a week ago
Is EverUp a bank?
is this a bank // is it a bank
Written by
Egi Messito
Updated over a week ago
Do I earn an interest on my money?
Does EverUp pay interest or dividends?
Written by
Egi Messito
Updated over a week ago
EverUp sounds awesome, what's the catch?
how do you make money, how does everup make money, is there a catch
Written by
Egi Messito
Updated over a week ago
Is EverUp gambling?
gambling; is this gambling // is EverUp a gambling app
Written by
Egi Messito
Updated over a week ago
Is there a browser version?
everup for desktop // everup for browsers
Written by
Egi Messito
Updated over a week ago
What is EverUp's mission?
everup mission
Written by
Egi Messito
Updated over a week ago
Who is behind EverUp?
people behind everup // everup team
Written by
Egi Messito
Updated over a week ago
Fees
How can you offer free savings and cash prizes?
how does it work // how can everup offer free savings and prizes
Written by
Egi Messito
Updated over a week ago
Are there any fees?
everup fees // fees
Written by
Egi Messito
Updated over a week ago
My EverUp Account
Making a complaint
filing a complaint // escalation // complaints
Written by
Egi Messito
Updated over a week ago
How can I reach customer support?
customer support // everup support
Written by
Egi Messito
Updated over a week ago
How do I close my EverUp account?
closing my acccount // closing everup account // close account
Written by
Egi Messito
Updated over a week ago
How we keep your money safe?
is my money safe // is your money safe // how safe is everup
Written by
Egi Messito
Updated over a week ago
Can I get a statement?
everup statements // monthly statements // annual statements
Written by
Egi Messito
Updated over a week ago
What is considered as Proof of Address?
valid proof of address // address verification
Written by
Egi Messito
Updated over a week ago
Will I have a sort code and account number?
everup sort code // everup account number
Written by
Egi Messito
Updated over a week ago
What ID form is needed to open a Cash Account with EverUp?
id documents // verification documents // confirming my id
Written by
Egi Messito
Updated over a week ago
Lotto, games and levelling up
What can I do with coins? How do I play games?
What games can I play with coins? How do I use coins?
Written by
Egi Messito
Updated over a week ago
Jakarta Scratch Card prizes
Written by
Egi Messito
Updated over a week ago
What are the Daily Raffle Special Draws?
Written by
Egi Messito
Updated over a week ago
How do Daily Raffle entries work?
Written by
Egi Messito
Updated over a week ago
Daily Raffle Booster by Referral Status
Written by
Egi Messito
Updated over a week ago
Do I need an Internet connection to play the games?
internet connectivity // low-speed internet
Written by
Egi Messito
Updated over a week ago
How do I level up and what are the rewards for doing it?
level up // everup levels // everup level rewards
Written by
Egi Messito
Updated over a week ago
How does the Wheel of Fortune work?
instant spins // wheel of fortune rules // spin wheels
Written by
Egi Messito
Updated over a week ago
How does the Daily Raffle work?
daily raffle rules // how does the raffle work // daily raffle requirements
Written by
Egi Messito
Updated over a week ago
How does the Million Lotto work?
how does the lotto work // million lotto rules // million lotto play
Written by
Egi Messito
Updated over a week ago
What are virtual coins? Do they have value?
virtual coins // value of virtual coins
Written by
Egi Messito
Updated over a week ago
Data, Privacy and Security
Why is my EverUp account blocked?
Sometimes we have to temporarily block or even close accounts — here’s why.
Written by
Jane
Updated over a week ago
What security do you have?
everup security // is everup secure
Written by
Egi Messito
Updated over a week ago
How do I set up authentication via face verification?
face id // biometrics // app verification
Written by
Egi Messito
Updated over a week ago
Gift Cards
How do Gift Cards work?
how gift cards work // gift cards // how to buy?
Written by
Egi Messito
Updated over a week ago
Referrals
Referral Reward doesn’t look right?
issues with referral // difference //
Written by
Egi Messito
Updated over a week ago
When will i get my referral reward?
referral rewards // referral cash // where will I see my referral reward on my account // when will I see my referral
Written by
Vann G
Updated over a week ago
Can I see who of my friends has signed up and who didn't?
who has signed up // who has verified their account
Written by
Vann G
Updated over a week ago
How do referrals work?
referrals // how does it work? // referral prizes
Written by
Egi Messito
Updated over a week ago