To ensure customers can easily add events to their calendars, merchants can check the settings and perform a test to confirm its functionality using the following steps:

1. Go to your event > Event settings. On the Event tab, scroll down to additional text formats and make sure that the “Add to calendar” options is selected.
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2. Click on the notification tab above > Customize.
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3. Check if the calendar option is enabled.
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4. To test that it’s working, you may add yourself as an attendee by following this guide: Manually add an attendee. Ensure that the option to send an email is enabled.
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5. On the email that you will receive, click on the calendar options (e.g., Google, Outlook, etc.).
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6. It should redirect you to the next page where you can add the event to the calendar, like this:
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If you have further questions, feel free to reach out to us anytime.