Removing past events from your store helps keep your storefront clean, accurate, and easy to navigate. It's a simple way to improve the customer experience and maintain a professional online presence.
If you've archived an event but it's still showing on your storefront, here are a few things to check:
Make sure the event status is set to Draft. Here’s an article to guide you with changing the event status to draft: Removing an Event from Your Shopify Store.
When you create an event in the Evey Events app, it automatically generates a Shopify product. This product is what customers see and use to purchase tickets.
If the Shopify product is deleted, it can cause the event to still display on your storefront—even if the event is set to Draft or deleted in the Evey app.
If you notice that the product tied to the event has been removed from your Shopify store, please contact us. We’ll help you remove the leftover event display to ensure your storefront stays up to date.
If you have any questions or need help with anything, please do not hesitate to reach out to us!