If your ticket type isn’t showing on the online ticket page, don’t worry—this is expected behavior. The Evey Events & Tickets (Evey) system is designed to hide the ticket type section when there is only one ticket type available. When multiple ticket types are available, the system displays them automatically.
How to Always Display the Ticket Type
If you want to show the ticket type even when there's only one option, you can modify the ticket template code.
⚠️ Note: Basic knowledge of HTML and Liquid is recommended. Editing code incorrectly can cause display issues.
Follow these steps:
Go to your event page in the Evey dashboard.
Click on "Event Settings".
Select the "Ticket" tab.
Scroll to the "Online Ticket Page" section and click "Action".
Choose "Edit Code".
Click on "Customize ticket template".
In the code editor, find the code below(it should be close to the bottom) and change it to "0":
{% if event.tickets.size > 1 %}
Click "Save" to apply the changes.
After saving, the ticket type will now display even when there's only one ticket type for the event.