You might have noticed that sometimes the ticket type is not displayed on the order ticket page, and other times it is. Don't worry, this is not a bug, but rather how the online ticket page is designed. If an event has only one ticket type available, the page won't show any ticket type. However, if there are multiple ticket types, they will be shown automatically.
If you would like to display the ticket type even when there is only one ticket type available, here's what you need to do:
1. Navigate to your event page.
2. From here, click on the "Event Settings" button.
3. Choose the “Ticket” tab.
4. Go to the “Online Ticket Page” and click on “Action.”
5. Click on “Edit Code.”
6. Click on the “Customize ticket template” and from the code editor, look for {% if event.tickets.size > 1 %} and change it to {% if event.tickets.size > 0 %}.
7. Don’t forget to hit save.
By following these simple steps, you can ensure that the ticket type is always displayed, regardless of the number of ticket types available. We hope this information has been helpful to you. Let us know if you need any further assistance!
NOTE: It is important to have basic knowledge of HTML/CSS because any single tag or character that is incorrectly added to the code will result in an error or malfunction.