Sales tax regulations vary from country to country, and in the United States, it varies by state, county, and city. Therefore, it is highly recommended that you seek the guidance of a local tax expert in your area to learn the precise details on how to charge taxes.
While using our app, please note that we are not responsible for calculating taxes. Shopify handles this process, and they have a helpful help page that provides information on how to set up taxes in your Shopify account. For users in the United States, you can find tax setup information on this page.
Our app works by creating a Shopify product based on the event you create through our app. In every Shopify product, there is an option to charge tax, and you should ensure that this option is turned on.
Additionally, you must have your location properly configured to collect tax in Shopify Settings > Taxes and duties to ensure that taxes are being collected correctly.
If you encounter any issues with tax collection or notice that incorrect tax is being collected for your event products, please reach out to Shopify Support for assistance.