If your event ticket links or event calendar page are showing a “Page can’t be found” (404) error, don’t worry - this is usually caused by a small setting in your Shopify App Proxy URL.
This guide will walk you through how to fix it.
Why This Happens
Evey uses Shopify’s App Proxy to display event pages (like your event calendar and ticket links). If the proxy URL is changed from events to something else (like workshops), your event links and calendar page will no longer load properly - resulting in a 404 error. Additionally, if your Shopify primary domain changes, calendar event links may continue using the previous domain. This happens because the domain settings on the Evey side need updating to reflect the new primary domain.
How to Fix It
In your Shopify admin, go to Settings → Apps and sales channels.
Select Evey Events & Tickets,
Scroll down to the App Proxy URL section.
Check the ending of your proxy URL - if it says something other than
/events, update it.Example: Change
/apps/workshops→/apps/events
Click Save changes.
Once saved, go back to your storefront and test:
Your Event Calendar page
Your ticket links in order confirmation or notification emails
They should now open correctly!
Still seeing a 404 error after updating your proxy? Reach out to our support team through the Evey app - we’ll be happy to double-check your setup.
Shopify Redirects and Evey Calendar URLs
The Evey calendar URL is a fixed app link and cannot be changed or shortened. Shopify redirects only work when the source path doesn’t already resolve to a live page. For example, a redirect from /events to the calendar can work because /events isn’t a real page, but attempting to redirect /apps/events/calendar won’t work since that path is already a functioning page.
Workaround:
Create a clean storefront page (e.g.,
yourstore.com/events) or a collection to list your events.Add your tickets to that page or collection for a user-friendly URL.
Optionally, create another page like “Upcoming Events” and place the Evey calendar there via the storefront calendar link.
In the theme editor, add the Evey app block to any page where you want events or the calendar displayed. Choose between List or Showcase display options.
Domain Changes and Calendar Event Links
When the Shopify primary domain changes, calendar event links may continue using the previous domain. This happens because the domain settings on the Evey side need updating to reflect the new primary domain.
Resolution:
Verify the domain change in Shopify.
Ensure the Evey storefront integration reflects the updated domain.
Once the domain configuration is refreshed, event links from the calendar should open on the new domain correctly.