Group Check-In makes event entry faster for orders with multiple tickets.
When enabled, scanning one ticket from an order that contains multiple tickets will prompt your staff to check in all tickets from that order at once.
This is especially helpful for:
Families or groups arriving together
Corporate/group bookings
Faster check-in lines at busy events
How to Enable Group Check-In
Open your event in Evey
Navigate to Check-In Settings
Locate the Group Check-In setting
Toggle Enable Group Check-In on
How It Works
Once enabled:
If an order contains multiple tickets
Scanning one ticket from that order will trigger a prompt asking if you want to check in the entire group
This allows your team to check in everyone from that order in one action.
Important Notes
Group Check-In only applies to orders with multiple tickets
Single-ticket orders will continue to check in normally
Staff can still review the prompt before confirming the group check-in
When Should I Use Group Check-In?
We recommend enabling this if:
Most attendees arrive together in groups
You want to speed up event entry
You sell family, team, or bulk ticket orders
If you have any questions about check-in settings, feel free to reach out to our support team — we’re happy to help!