The issue
If you’re using recurring events, your emails might show the same date for everyone, even though people signed up for different sessions.
Why this happens
You’re likely using this:
{{ event.start_at }}This always shows the main event date, not the specific session.
The fix
Use this instead:
{{ attendee.event_start_at }}This shows the actual session date each attendee selected.
Example
❌ Wrong
Your session starts on {{ event.start_at }}✅ Correct
Your session starts on {{ attendee.event_start_at | date: "%B %e, %Y" }}Where you can use it
You can use this in:
Confirmation emails
Reminder emails
PDF tickets
Optional: include time
{{ attendee.event_start_at | date: "%B %e, %Y at %I:%M %p" }}Quick summary
event.start_at= same date for everyoneattendee.event_start_at= correct session date
Use the attendee version for recurring events.
If you want help setting this up, feel free to reach out.
