We use Departments to group employees by business unit. Whilst you can't change the 'Department' label itself (future 🤞), you can name your actual groups and choose who is in them. Employees can only be in 1 Department.

You will have Department specifics reports to compare their experiences. For example, if one Department scores lower than the others for 'Belonging', you want that to be a meaningful starting point for you to explore what's going on.

Here's a shot from a test team showing the Operations department having lower belonging:

You want that to be as meaningful as possible to your company, whilst also ensuring they'll be big enough groupings to show up... 👇

We only show groups with at least 5 completed surveys (to protect individual privacy). We'd suggest a minimum of 7 employees in a Department to increase the likelihood of hitting that magic number.

If you have small teams, it may be necessary to combine them. Consider grouping similar business functions together. We commonly see engineers put into a single Department, whereas people teams might need to be mixed with operations or even sales and marketing to hit the numbers.

You can change the Departments after the survey is launched so you can reorganise any below the minimum 5 completions. Your Reports will update overnight.

Departments only become locked in when you start a new Audit cycle. We know picking the right ones can feel like a big deal, and we sometimes see teams getting stuck on what the organisational structure will be next year (or...next month!). But no one can know the future. Choose the Departments that are most effective for the shape of your business now.

Hit us on the chat bubble if you need someone to bounce your ideas off 👐