You can now add contact details that will mean the email provided is bcc'd into automated comms sent to fans.
The fields that you can enter an email for now are:
1. Reply address for ticket support- this means that responses fans send to confirmation emails are sent to your email (we are still copied in) this means you can help support your fans more effectively.
2. Hospitality sales- the email entered here will be bcc'd into all confirmation emails that are sent from sales related to hospitality, meaning you are less likely to miss a booking and can engage with hospitality guests.
3. Membership sales and cancellations- again you are bcc'd into confirmation emails of both sales and cancellations, meaning you can track sales and re-engage those leaving.
4. Rewards claimed- this means you can send a message of congratulations or any other information you wish to relay to those claiming rewards.
You can set this up by:
STEP ONE:
Click settings on the top right corner of the dashboard.
STEP TWO:
Select 'Notifications'.
STEP THREE:
Enter the relevant email addresses.
STEP FOUR:
Click 'Save' at the bottom.