Allocations is a powerful feature within Fanbase that allows you to create a dedicated section of tickets accessible via a unique link.
Away tickets, a key application of Allocations, are often organised through specific allocation links in Fanbase. These unique links enable efficient and controlled ticket distribution for away games.
This is ideal for:
🎫 Away ticketing
🏅 Sponsor allocations
👥 Large group bookings
🚧 How It Works
Go to the fixture by navigating to:
Schedule → Fixtures → View (on the fixture of your choice).Click ‘Allocations’ in the fixture menu.
On the right-hand side, click ‘Create Allocation’.
Fill in the required details:
Name of the allocation
Image (to visually brand the allocation)
Colour (used for visibility on allocated seating)
Type and Category of Tickets
Optional settings include:
🎟️ Ticket limit – How many tickets can one account purchase?
🔐 Password protection – Secure the allocation with a password.
💸 Discount – Apply a percentage-based discount.
🗣️ Promotional message – Displayed when the link is followed.
For allocated seating:
Seats within the allocation cannot be purchased outside of the link, and they will display in the colour you set during setup.
How to set up and unallocated allocation.
How to set up an allocated allocation.
👥 How Do Fans Claim Tickets?
You simply share the unique link with your audience.
Fans follow the link and purchase tickets just like they would normally.
If tickets appear unavailable, it's often because they are still within allocation and not yet transitioned to open sales. Always use the unique allocation link to access these tickets.
📣 Whether it’s for visiting fans, partners, or special groups – Allocations keep things organised and easy.
Need help setting this up? Drop us a line at support@fanbaseclub.com 💬