Renewals in Fanbase allow fans to claim their season tickets in 3 simple steps!
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Firstly, fans go to 'Schedule' and then click 'Renew Season Ticket'.

The pop-up, as seen below, will display, requesting a piece of information that will link them to their order.

Next, fans will be able to select what tickets they would like to renew.
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The fan will then check-out and that is that, all in 3 simple steps!
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If you use allocated seating and a fan wanted to change their seats then the process will be;
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1. Go to reservations.
2. Find their renewal and cancel it.

3. Click new order in the top right-hand corner and then send an invoice to the fan for the seat they would like.
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​Getting Set-Up
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To get set up with renewals just follow the steps below;
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1. Get in contact with one of the Fanbase team, you can do this by contacting your point of contact directly or through the Intercom button on the bottom right-hand corner of your screen. We will then create a renewal sale window
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2. You then create your tickets and pricing.

3. We hop on a call to confirm some details.

4. Your renewals are then live!
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