Log in from feasly.com.au
Verification Code Not Arriving
A six-digit code is emailed on sign-up and on some sign-ins. If it does not arrive:
Check Spam, Junk and Promotions folders.
Search the inbox for "Feasly" or "verification code".
Confirm the email address entered has no typos.
Use Resend Email on the verification screen.
Where a company mail filter is in place, ask IT to allow email from Feasly.
Still nothing after all five, message the team through chat. Delivery failures are investigated directly by the tech team.
Password Not Working
Check for typos in both the email and the password
Confirm the email matches the one the Feasly account was created with
Check Caps Lock is off
Type both manually rather than relying on autofill
To reset, click Forgot Password on the login screen. The reset email is sent to the account email address. If it does not arrive, work through the verification code steps above, which apply equally.
Registration Errors
An account already exists. The email address has been registered before. Use Forgot Password rather than signing up again.
Any other error on sign-up. Message the team through chat with email address used.
Account Not Recognised or Locked
Message the team through chat with the account email address. Accounts can be unlocked, and access issues are resolved directly.
Already Signed In Elsewhere
Feasly signs in per browser. Being signed into a different Feasly account in the same browser can block access to another. Sign out fully, or open Feasly in a private window.