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How the Analytics filters work

analytics, compare, filter, analyze, analyse

Michaela Isaksson avatar
Written by Michaela Isaksson
Updated over a week ago

When you want to dive deeper into your results, navigate to your Analytics page. Here you can filter your results and get to analysing.

You'll find the available filter options on the upper left hand side of the page.

Date Range

First option is selecting the "Date Range". There is a few default options; last 7 days, last full week, last 30 days and last full month. By clicking on the current dates you will be shown a calendar view, where you can set your freely set date range. 

Surveys

This allows you to choose results based on the survey. The list of surveys will show you the surveys that are available in the sate date range.

Touchpoint

Filtering by touchpoint allows you to choose from your touchpoints that your surveys have been active in. 

Group Results By

Here you can choose how you wish your results to be viewed; by date, day of the week, hour, week number, month, source (touchpoint) and if you have metadata added to your survey. Read more on how to add metadata to touchpoints here and how to add metadata to a survey here.

Metadata filters

If you have added metadata to your survey or touchpoint you can set the filters based on the metadata added and this way filter the responses based on the data.

Read more on how to add metadata to touchpoints here and how to add metadata to a survey here.

After you have chosen your filters you need to click on the Update view button that will appear at the bottom of the page.

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