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Feedbackly widget cookies (new version)
Feedbackly widget cookies (new version)
Michaela Isaksson avatar
Written by Michaela Isaksson
Updated over 4 years ago

-Feedbackly uses browser localStorage by default, and in cases where it's not available we fall back on cookies.
-Key/Cookie name: _fbly_ORGANIZATION_ID_DOMAIN (where organization id is a 24-character id, domain is either string or a 24-character id)
-Purpose: To enable the use of the feedbackly widget on the site
-Contents: Source of traffic, visited urls, time on page and site, shown surveys, declined surveys, current scroll on page, the timestamp of a possible exit intent fired.

-Feedbackly widget stores only the browser version and name along with the feedback given (if any). Additionally, if url capturing is enabled, the current url is being sent to Feedbackly when a response is given.

These stored values have no expiration date, due to technical reasons of providing the service. Cookies are valid as long as the user's cache is not cleared (this requires widget to work properly).
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