To reset your Feno Smarthandle, follow these steps:
1️⃣ Make sure the device is on. If it's off, press the Power Button to turn it on.
2️⃣ Press and hold all three buttons simultaneously (Power, Up, and Down buttons).
3️⃣ Keep holding until the device resets — this may take a few seconds.
4️⃣ Once reset, the device will restart, and you can set it up again as needed.
✅ You’ll know the reset was successful if the screen shows a QR code to download the Feno App. If you don’t see the QR code, try again.
Note: It can be a bit tricky to press all three buttons at the same time — this is intentional. Some buttons are designed to be slightly harder to press to prevent accidental activation or shutdown during use. So if it doesn’t work the first time, give it another try with firm, even pressure.
Let us know at support@feno.co if you need help!