Skip to main content

Setting Up Terms & Conditions

S
Written by Support
Updated over a month ago

Introduction to Terms & Conditions

Create predefined Terms and Conditions (T&Cs) that can be added to your events and offers. By creating preset terms & conditions you can provide the flexibility to include specific T&Cs during the checkout process for particular offers such as suites, camps, and scouts or general terms & conditions for all events. This ensures that necessary T&Cs are available for relevant offers while maintaining flexibility for other offers, streamlining the creation process, and enhancing compliance.

Setting Up General Terms & Conditions

Note: Only Sales Managers have the ability to create and edit the organization's terms and conditions.

Step-by-Step Guide to Creating General T&Cs:

  1. Navigate to the Organization Dashboard:

    1. Go to your main dashboard and select the "Organization" tab.

  2. Access the Terms & Conditions Section:

    1. Find and click on the "Opt Ins" section within the Organization dashboard.

  3. Create New General T&Cs:

    1. Click the + on the option to create new T&Cs.

      1. Checkout Form

        1. Will populate a checkbox with your T&Cs at checkout (on ALL offers)

      2. Offer Level Terms and Conditions

        1. Will provide an optional dropdown on the offer under details to add an Offer Level Specific T&C (on ONLY specified/activated offers)

      3. Marketings Notifications (used for examples such as "I am interested in Suites")

        1. Populates optional checkout checkboxes should buyers want to Opt-in to more details.

    2. Enter the general terms and conditions that you want to apply to all events.

    3. Ensure that the T&Cs are clear and cover all necessary legal and compliance requirements.

  4. Save the T&Cs:

    1. Save the newly created general T&Cs to make them available for use in all events.

Setting Up Offer Level Terms & Conditions

Note: While all general terms and conditions will appear on the offer, only 1 additional offer level specific term and condition can be applied.

Step-by-Step Guide to Adding Offer Level T&Cs:

  1. Navigate to the Offers Dashboard:

    1. Go to your main dashboard and select the "Offers" tab.

  2. Select the Offer:

    1. Choose the specific offer you want to add T&Cs to (e.g., suite, camp, scout offer)

  3. Access the Details Tab:

    1. Click on the Details tab within the selected offer.

  4. Locate the Terms & Conditions Section:

    1. Scroll down to find the Terms & Conditions section.

  5. Add Specific Offer T&Cs:

    1. From the dropdown menu, select the T&C you created in the Organization dashboard.

    2. Ensure that these T&Cs are enabled for the checkout process.

  6. Save Your Changes:

    1. After adding and enabling the T&Cs, make sure to save your changes.

Benefits of Using Terms & Conditions

Flexibility: Apply specific T&Cs to relevant offers without affecting other offers.

Compliance: Ensure all legal and necessary terms are presented to customers during checkout.

Streamlined Process: Simplify the creation and management of offers with integrated T&Cs.

Examples of Use

Suites: Add specific rules and conditions for the use of suites.

Camps: Include necessary waivers and parental consent.

Scouts: Specify requirements and guidelines for scout groups.

By setting up both general and offer-level Terms & Conditions, you can enhance the user experience, ensure compliance, and maintain flexibility across different types of offers.

Need more help? Explore our video resources in FEVO Academy. Don’t have an account yet? Request access here.

Still have questions? Fill out our Partner Support Request Form to get in touch with us!

Did this answer your question?