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NEW FEATURES IN FIELDWORK
Fieldwork Office App Feature Set
Fieldwork Office App Feature Set

How it differs from the original mobile app

Beau O'Hara avatar
Written by Beau O'Hara
Updated over a week ago

Summary

The following is a list of new features in our Fieldwork Office app and how it differs from the original Mobile app. Fieldwork Office is available in the App Store and Google Play. Search for and download Fieldwork Office.

Key Points

New features and updates include:

  • Login Screen

  • Calendar

  • Customers

  • Tasks

  • Invoices

  • Estimates

  • Service Agreements (available in Pro Plan only)

  • Work Orders & Work Pool

  • Settings

  • Login Screen
    Toggle password viewing on/off

  • From the Calendar
    Add a new Work Order, Customer, Task or Estimate
    View estimates, blocked time, and tasks
    View multiple service routes

  • From the Calendar - List View, Map View
    List View shows the Work Orders as they've always been shown
    Map View shows a map with pin drops representing each stop
    The color of the pin drop matches the status color of the Work Order
    Tap a pin to open the Work Order
    Note If a service location address is incorrect it does not appear in the map

  • From Customers
    Filter a search by Status, Date Added, Tags, or Postal Code
    Add a customer with Tags and Send Reports Automatically switch
    View all the details of a Work Order history including, PDF forms, device scans, photos, diagrams, units, signatures...

  • From Tasks
    Create a Task
    Filter a search by Status, Task Type, Assigned to, Due date, Calendar date, Related to, and Related ID
    Sort Tasks from oldest to newest and vise-versa

  • From Invoices
    Filter Invoices by Customer and Location
    View Invoice PDF and print it, or email it
    Sort Invoices from oldest to newest and vise-versa

  • From Estimates
    Create and schedule an Estimate
    Filter a search by Customer, Location, Status, Date from, Date to, and Technician
    View an Estimate PDF and print it, or email it
    Sort Estimates from oldest to newest and vise-versa

  • From Agreements (available in Pro Plan only)
    Create and schedule an Agreement
    Filter a search by Customer, Location, Status, Type, Date, Sales rep., and Renews
    Sort Agreements from oldest to newest and vise-versa
    From within an Agreement, schedule Initial and Recurring Work Orders, have customer Review and Sign, and email it

  • From Work Orders
    Create and complete a Work Order
    Filter a search by Start Date or End Date
    From within a Work Order, reschedule it, edit and copy Service Instructions, copy Location Notes, add a PDF file and edit a PDF file without a third-party PDF editor
    Sort Work Orders from oldest to newest and vise-versa

  • From Settings
    Track Technician Route, including Background Tracking
    Determine image quality (strongly suggest keeping it low)
    Control in-app sounds
    Clear the cache for static lists

  • iOS iPad users running iOS 13
    Split screen viewing and portrait/landscape usage

Also see the Fieldwork Office Getting Started Guide: Fieldwork Office - Getting Started

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