Skip to main content

Fieldwork Office App Feature Set

How it differs from the original mobile app

Written by Beau O'Hara

Summary

The following is a list of new features in our Fieldwork Office app and how it differs from the original Mobile app. Fieldwork Office is available in the App Store and Google Play. Search for and download Fieldwork Office.

Key Points

New features and updates include:

  • Login Screen

  • Calendar

  • Customers

  • Tasks

  • Invoices

  • Estimates

  • Service Agreements (available in Pro Plan only)

  • Work Orders & Work Pool

  • Settings

  • Login Screen
    ​Toggle password viewing on/off

  • From the Calendar
    ​Add a new Work Order, Customer, Task or Estimate
    ​View estimates, blocked time, and tasks
    ​View multiple service routes

  • From the Calendar - List View, Map View
    ​List View shows the Work Orders as they've always been shown
    ​Map View shows a map with pin drops representing each stop
    ​The color of the pin drop matches the status color of the Work Order
    ​Tap a pin to open the Work Order
    ​ Note If a service location address is incorrect it does not appear in the map

  • From Customers
    ​Filter a search by Status, Date Added, Tags, or Postal Code
    ​Add a customer with Tags and Send Reports Automatically switch
    ​View all the details of a Work Order history including, PDF forms, device scans, photos, diagrams, units, signatures...

  • From Tasks
    ​Create a Task
    ​Filter a search by Status, Task Type, Assigned to, Due date, Calendar date, Related to, and Related ID
    ​Sort Tasks from oldest to newest and vise-versa

  • From Invoices
    ​Filter Invoices by Customer and Location
    ​View Invoice PDF and print it, or email it
    ​Sort Invoices from oldest to newest and vise-versa

  • From Estimates
    ​Create and schedule an Estimate
    ​Filter a search by Customer, Location, Status, Date from, Date to, and Technician
    ​View an Estimate PDF and print it, or email it
    ​Sort Estimates from oldest to newest and vise-versa

  • From Agreements (available in Pro Plan only)
    ​Create and schedule an Agreement
    ​Filter a search by Customer, Location, Status, Type, Date, Sales rep., and Renews
    ​Sort Agreements from oldest to newest and vise-versa
    ​From within an Agreement, schedule Initial and Recurring Work Orders, have customer Review and Sign, and email it

  • From Work Orders
    ​Create and complete a Work Order
    ​Filter a search by Start Date or End Date
    ​From within a Work Order, reschedule it, edit and copy Service Instructions, copy Location Notes, add a PDF file and edit a PDF file without a third-party PDF editor
    ​Sort Work Orders from oldest to newest and vise-versa

  • From Settings
    ​Track Technician Route, including Background Tracking
    ​Determine image quality (strongly suggest keeping it low)
    ​Control in-app sounds
    ​Clear the cache for static lists

  • iOS iPad users running iOS 13
    ​Split screen viewing and portrait/landscape usage

Also see the Fieldwork Office Getting Started Guide: Fieldwork Office - Getting Started

Did this answer your question?