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Appointment Reminders - customer doesn't want them

Stop email and text appointment reminder messages from being sent to specific customers

Written by Beau O'Hara

Summary

Turn off email and text appointment reminders from being sent to specific customers.

Key Points

  • Edit the customer's Location page

  • Scroll to the bottom of the page

  • For Send Reminders... select Inactive

Note If the customer only wants email reminders, select Send an email. If the customer only wants text reminders, select Send a text message. If the customer wants both, select Send an email and a text message.

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