Summary
Creating categories for your services helps group similar services together to improve reporting results. For example, you might have four or five Mosquito-type services. By placing them all under a Mosquito category you can see how profitable the services are as a whole at Service Profitability Report, for example.
Key Points
Go to Settings/Services
Type the category
Repeat with other similar Services
Run reports and filter by category to see how the category as a whole is performing
Click the Settings icon in the upper-right corner
Under Company Setup, click Services
Edit the service where you will add a category, or click New Service
Enter the category in the Category field
5. Click Update Service, or if it's new, click Create Service
Repeat with other services.
You can filter by category in the following reports: