Your billing account — and any sub-accounts — are set up with you when you join Florence.
Larger organizations can be split into sub-accounts for separate invoicing by division or region.
Invoicing is monthly, billed by shift date, with taxes applied — see the article on understanding your invoice.
To change billing details, add a sub-account, or update who receives invoices, email partners.ca@florenceapp.com.
Billing setup isn't something you change in the dashboard yourself — we handle it with you so it's right, so just get in touch and we'll sort it.