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Adding Outside Watchers to Work Orders
Introduction
New enhancement in FlowPath: adding a watcher to a work order who is not a FlowPath user or the original requester.
Purpose: Allow users to add their own emails to the watcher sets for notifications of updates within the work order.
Adding Watchers
Access the work order homepage.
Click into the desired work order.
Navigate to the watchers section and click on the edit button.
Adding Emails
In the drop-down list of watchers, type in the email address you want to add.
Hit create or press enter to add the email.
The email will now be included in the watcher notifications list.
Editing Mistakes
If an incorrect email was added, click the X button next to the email to remove it.
Conclusion
Adding Watchers in FlowPath is a simple process that allows for external parties to receive updates and notifications related to specific work orders.