Inside your panel, there is a rechargeable backup battery. In the event of a power outage, please be patient and allow up to 48 hours for the battery to recharge and the error to resolve on its own.

For more personalized help, you can reach our technical support team at:

Our team is available at these times:

To ensure we can provide the best assistance, we recommend being on-site when calling our numbers. We often need to guide customers through troubleshooting steps.