Instructions
Locate the Metal box with hardwired sensors.
Unplug transformer.
Remove the battery from the metal can (Remove Red and Black cables).
Replace the battery with a new battery, and connect black first, then red (Make sure both fit snugly).
Plug the transformer back in.
Testing
Open and Close door and window sensors.
Walk past motion detectors.
Check the system to ensure low batteries are no longer showing.
For more personalized help, you can reach our technical support team at:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our team is available at these times:
Monday to Saturday: 6 am to 8 pm MST
To ensure we can provide the best assistance, we recommend being on-site when calling our numbers. We often need to guide customers through troubleshooting steps.