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Understanding Wait Times at Fluent Home
Understanding Wait Times at Fluent Home

Navigating Your Support Call with Ease

Ivan Lara avatar
Written by Ivan Lara
Updated over a week ago

In our commitment to providing exceptional customer service, we understand that wait times can be a concern. We strive to ensure that every interaction with our team is as smooth and efficient as possible. Given the nature of demand, wait times can vary, making it challenging for us to provide a specific timeframe for each call.

The Call Back Option: A Convenient Solution

To enhance your experience, we offer a call-back option. This service allows you to secure your place in the queue without staying on the line. You'll be automatically called back as soon as it's your turn. This feature is designed to save you time and reduce the inconvenience of waiting.

We sincerely apologize for any wait you may experience. Our team is constantly working to improve our response times to ensure you receive the fast and efficient service you deserve.

We're Here to Help

Your patience and understanding are greatly appreciated as we strive to serve you better. Remember, our team is always here to assist with your security and automation needs.

Additionally, we invite you to try our friendly chatbot, powered by Chat GPT 4, designed to provide quick answers to common issues and questions you might have. It's always ready to help!

For further assistance and information, please feel free to contact our support team at:

Our team is available at these times:

  • Monday to Saturday: 6 am to 8 pm MST

You can also reach us via email at support@fluenthome.com.

Thank you for choosing Fluent Home.

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