Introduction
Power of Attorneys (POAs) play a crucial role in managing the affairs of individuals who are unable to do so themselves due to illness or other reasons. Fluent Home recognizes the importance of this responsibility and aims to facilitate the process with care and understanding.
Step 1: Submitting Power of Attorney Documentation
To initiate any account changes or requests, POAs must first be verified and authorized by providing the necessary documentation. Please follow these steps to ensure a smooth process:
Email the Power of Attorney Document: Send the document that legally accredits you as the power of attorney to support@fluenthome.com.
Include Essential Information: To help us locate and verify the account quickly, please provide the following details in your email:
Full Name of the Power of Attorney and the Customer
Customer's Address
Customer's Phone Number
Customer's Email Address
Including all the required information will expedite the process and allow us to promptly associate the documentation with the relevant account.
Step 2: Processing Your Request
After submitting the necessary information and documents, please allow our team 24 to 72 hours to update the account details and verify your status as the Power of Attorney.
Once the verification is complete, you will be able to proceed with account changes or requests.
Step 3: Contacting Support
Following the verification and documentation update, please call our support line. Our team will then be ready to assist you with any account modifications or inquiries you may have.
By following these steps, Power of Attorneys can effectively manage the affairs of the account holder with the support and guidance of Fluent Home.
For further assistance and information, please feel free to contact our support team at:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our team is available at these times:
Monday to Saturday: 6 am to 8 pm MST
You can also reach us via email at support@fluenthome.com.