Email Communication
If you recently received an email or written letter from a.p.i. Alarm Inc. directing you to deal exclusively with them, please contact a.p.i. Alarm Inc. directly for all servicing or billing inquiries using the contact information provided in their email or letter.
What does this mean?
Fluent and a.p.i. Alarm Inc. are now separate, competing companies. We are no longer partners.
If you received this email or letter, your account is one of the accounts affected. In other words, if you are currently being billed by a.p.i. Alarm Inc., Fluent no longer manages the servicing or billing of your account.
What if I am billed by Fluent each month?
Nothing has changed for you. Fluent Home is still your security service provider.
We are actively serving our customers across North America with support, alarm monitoring, and video surveillance solutions. We are always here to help.
Who should I contact when an issue arises?
For any questions concerning your Fluent account, please email:
You may also call us at:
🇨🇦 Canada Local: 587-844-5377
🇺🇸 US Local: 385-832-9055
We will be happy to help.