With FRANK, you have the freedom to design your floor plan to match your restaurant’s layout — including areas, tables, and the maximum number of guests per table.
You can adjust these settings by clicking Manage, then going to Areas. There you’ll find an overview of all your current areas. You can add a new area by clicking + Area. Give the area a name and a display name (this is the name guests will see in the widget). Click Save to store your new area.
Managing Tables within an Area
You can edit the tables in an area by clicking on the area itself. Here, you can:
Set the priority of each table
Toggle tables online or offline
Assign a name or number to each table
Set the minimum and maximum number of guests per table
Add a table to a table group
Tip! always double check whether you are in the Overview or Priority screen before you make any changes.
1. Setting up table priority
Table priority helps FRANK to know which tables to book first. For example, you might want to always have your window tables booked before the ones in the back of your restaurant. Click on Priority and simply drag and drop your tables in the preferred order by using the drag and drop.
Once you've done this, go back to the table Overview. In the priority column, you'll now see your tables in the order you just created:
2. Toggle tables online or offline
Sometimes you don't want to offer certain tables for online reservations. You can then simply set them as 'offline' and they cannot be booked through the widget.
3. Assign a name or number to each table
In the table overview, simply add a name or number in the table column.
4. Set the minimum and maximum number of guests per table
In the table overview, select the minimum number of guests in the Min. column and the maximum number of guests in the Max. column.
5. Add tables to a table group
In the table group column, click on the + icon to add a table to a table group.The next section explains how to set up your table groups.
Creating Table Groups
This feature lets you accept larger parties by combining tables. In the table overview, click on Tablegroups at the top right.
You'll see a pop-up in which you can start adding new table groups. Click on + Create tablegroup. Add a name for your table group, select which tables you want to add to the group and choose whether you want to add or remove seats to the group by using the + and - buttons.
Want to delete a table group? Simply click on the trash icon.
Deleting Areas
To delete an area, go back to the overview of all your areas and click the three dots next to the one you want to remove. Then select Delete.
⚠️ Note: You can’t delete an area if there are active reservations linked to it.