What is the dashboard?
The dashboard gives you a clear overview of the most important insights about your reservations, based on recent data. It helps you to:
spot trends early
make better, data-driven decisions
respond faster in daily operations
What insights can you see on the dashboard?
The dashboard always starts with today’s data. This gives you an immediate snapshot of what’s happening right now in your restaurant.
You’ll see:
Guests today
Returning guests today
Guests on the waitlist
Booking tempo throughout the day
This view helps you quickly understand how busy the day is shaping up — and whether anything needs attention right now.
Below today’s overview, the dashboard switches to insights from the past 30 days. This is where patterns start to appear.
Here you’ll find:
Revenue from reservations
No-show percentage
Sales channels (internal vs external)
New vs returning guests
Top group sizes
Guests per weekday
Online booking lead time
Together, these insights help you understand how guests book, when they come, and what type of reservations are most common.
How to turn Dashboard data into action
Data without action is just data. Here are five tips to take advantage of the data FRANK gives you:
1. Revenue & tickets: double down on what already works
Look at which tickets or reservation types performed best in the last 30 days.
What to do next:
Promote high-performing tickets more prominently on your booking page
Create similar experiences (same price range, duration, or format)
Schedule these tickets on your busiest days or peak times
👉 Don’t invent new concepts blindly but scale what guests are already choosing.
2. No-shows: prevent revenue loss before it happens
Check your no-show percentage over the last 30 days. If no-shows increase:
Introduce prepayments or down payments for high-risk reservations
Add a credit card guarantee for larger groups or peak hours
Adjust reminder timing (earlier or more frequent confirmations)
👉 Even small changes here can protect a significant amount of revenue.
3. Group size: optimise tables, menu and offers
Review your most common group sizes. What to do with this insight:
If you see many larger groups:
Offer group menus or shared dining experiences
Reserve specific tables or time slots for groups
If most bookings are couples or small groups:
Focus on flexible table layouts
Create intimate experiences (chef’s table, tasting menus, date-night offers)
👉 Match your setup and offers to how guests actually book not how you think they do.
4. Booking lead time: time your communication better
Check how far in advance guests usually book. Use this to:
Schedule marketing emails or socials before peak booking moments
Release limited availability or special menus at the right time
Adjust staffing earlier for periods with longer lead times
👉 The earlier guests book, the earlier you can plan with certainty.
5. Guests per weekday: fine-tune your week
Look at which days attract the most guests. Practical actions:
Strengthen quieter days with special menus or fixed-price offers
Protect busy days from overbooking or understaffing
Align opening hours and staff levels with real demand
👉 Let data decide where you push and where you protect margin.
Final tip
Use the dashboard daily for today, and monthly for trends. Small, consistent adjustments based on real data beat big one-time changes.
Good to know
Data is updated automatically
The dashboard always shows recent data