What is the activity log?
A lot happens in FRANK throughout the day. Reservations are made via your website, added manually by your team, changed, cancelled, or turned into options that get accepted, declined, or expire.
The Activity Log shows you exactly what happened, when it happened, and who did it so you always stay informed and in control.
Which activities can you see?
The activity log includes actions such as:
Reservation created
Option created
Reservation or option modified
Reservation cancelled
Option accepted, declined, or expired
What information do you see per activity?
For each activity, FRANK shows:
Date and time of the activity
Type of action
created
modified
declined
deleted
Who performed the action
a team member, or
the guest
The event itself
Guest name
Reservation date
View the full reservation
Want more details about a specific activity?
Click the arrow at the end of the activity
The related reservation will open directly
This makes it easy to investigate changes or follow up when needed.
Filter activities by type
Use the filter in the top-right corner to focus on specific actions.
For example:
only new reservations
only options
only cancellations or changes
This helps you quickly find exactly what you’re looking for.