What is a default ticket?
When you manually create a reservation, FRANK automatically selects a Ticket for you. This is useful because it also immediately fills in:
the first available time
the most suitable table
This speeds up the reservation process and reduces manual work.
However, some restaurants don’t use the 'default' ticket or prefer a different ticket for manual reservations. In that case, you would still need to manually select another ticket every time.
To avoid this, you can choose which ticket should be used as the default ticket when adding a reservation manually through the reservation overview.
How to set a default ticket for manual reservations
Go to Manage → Setup → General
Scroll to the Reservations section
Find Override default ticket
Select the ticket you want FRANK to automatically use when you create a reservation manually
From now on, this ticket will be preselected when adding a reservation in Workspace.
Why this is useful
Faster reservation creation
Fewer manual changes
Better alignment with how your restaurant actually works