With FRANK, you can easily export both your guest data and reservations for reporting, analysis, or backup purposes. These exports are done separately.
Exporting Guest Data
To download your full guest database:
Go to Guests
Click the download icon
Your guest data will automatically be exported
The file will include all available guest information stored in your system.
Exporting Reservations
To export reservation data for a specific period:
Go to Reservations
Switch to List View, then click the download icon located in the control area next to the total number of persons
Select the date range for the reservations you want to export
Click Download export
The system will generate a file containing all reservations within the selected period. If the export fails or produces errors, it may be due to a large file size. Consider breaking the date range into smaller chunks to ensure successful export.
Notes
Guest data and reservations are exported as separate files
Make sure to select the correct date range when exporting reservations
Depending on the amount of data, the export may take a few moments to generate- For large date ranges, split the export into smaller chunks to avoid file size errors and ensure successful export.