Reply faster with AI Guest Contact
AI Guest Contact helps you write replies to guest messages in FRANK. Generate a draft, check the content and choose whether to adjust it or send it as it is.
How it works
Open Guest Contact in FRANK.
Click the guest message you want to reply to.
Click Generate concept message to create a draft reply.
Review the draft. Make any changes you need, or send it straight away if everything is correct.
You decide what gets sent
Always check the reply before sending, especially details about availability, special requests or arrangements. AI helps with the writing; your team stays in control of the answer.