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Bot Stuck in Use After Public Link Access

Updated this week

Issue Summary

If you’ve made your bot public and shared the access link with someone, it allows one person at a time to drive the bot. However, if that person closes the tab without properly ending the session, the bot may remain in a ā€œbeing usedā€ state, even though no one is actively controlling it.

This means:

  • The bot will appear busy to others, including the owner.

  • No one else can take over control until the session is cleared.

See image below for reference.


When Does This Happen?

This typically happens when:

  • Someone is using your bot via a public link and they exit the browser tab or lose connection without properly terminating the drive.

As a result, the system does not automatically release control of the bot.


How to Fix It

If your bot is stuck in this state, follow these steps:

  1. Log in to your account.

  2. Click Share and change the bot’s visibility from Public to Private.

  3. Wait a few seconds.

  4. (Optional) Change it back to Make Public if you want to share the link again.

This action will forcefully terminate the active session, allowing the bot to become available again.


FAQs

Q: Can the owner still access the bot if it’s stuck?
A: No. The bot remains locked until the session is cleared using the steps above.

Q: How many people can use the public link at once?
A: Only one person at a time can control the bot using the shared link.


šŸ’” Need help? Contact us via the chat widget, join our Discord, or email hello@frodobots.com (Mon–Fri, SGT).

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