Need to update your payment method? Here's how to make changes to ensure uninterrupted service.
How to Update Payment Info
For Credit/Debit Cards: Visit our Subscription Portal
For Members, before July 1, 2025:
Log in to your Wix Account on the footer of our website (see image below)
Complete the Contact Request Form
Visit our Virtual Campus during business hours for immediate help
For PayPal: You can update your PayPal information directly through your PayPal account - no need to contact us.
Important Timing
⚠️ 72 Business Hour Notice Required
If you would like us to adjust your subscription, contact us at least 72 business hours before your next billing date to ensure changes are processed on time.
Business Hours: Monday-Thursday, 10 AM-4 PM EST, Friday 9 AM-1 PM EST
What to Include
When contacting us, provide:
Your account information
New payment method details
Preferred effective date for the change
Pro Tips
Update before expiration - don't wait until your card expires
Keep backup payment methods ready
Set calendar reminders to update payment info
Contact us early - give plenty of time for processing
Quick updates help maintain your lock-in pricing and uninterrupted FA Flexiverse access!