⏳ Quick Answer
You have 14 days from the date of your account breach to request your free Retry.
📋 The Details
The 14-day window starts on the date your account fails or breaches, not the date you contact support.
This window applies to accounts purchased on or after 23rd July 2026, 12PM UK time. See Does Retry Apply to Accounts Purchased Before July 23?
To claim your retry, reach out via live chat. Steps in How to Claim Your Retry Account.