Opens a drop-down list of each dispatch event type – Medical, Search and Rescue, Guest Contact, Lifts & Work Mission. Click on any of these options to start a new event.

Opens a new tab that takes the user to the https://resort.edgeauditor.com/dispatch_events_history page. Once a dispatch event is closed, it will be removed from the console and can be accessed on the Event History page at any time.

Clicking on either of these will open a new tab that allows the user to manage the status of ski runs, lifts or buildings.

User can start to type a search query and the open dispatch events will automatically filter based on the text entered. To remove the search filter, just erase what you’ve entered in the search box.

This is where the dispatches can communicate with each other in real time regarding events or issues at the resort (gate openings/closings, wildlife sightings, lift down, etc.). New messages will always appear at the top. By default, the communication log will be filtered to the current date but you can use the date pickers to view older messages as well as filter by log categories. If there is a colour block shown beside a message, it is in reference to the colour code assigned to that specific category (e.g., Wildlife = green).

Communication log categories are created by going to https://resort.edgeauditor.com/dispatch_communication_categories

This is automatically generated each time a new dispatch event is created, regardless of the event type.

This displays the specific type of dispatch event for that entry (Medical, Search and Rescue, Guest Contact, Lifts & Work Mission).

This is a text field for the dispatcher to enter the title of the event.

This is where you can set your status for the dispatch event (e.g., patrol dispatched, patient transport, etc.) and continuing to update the status in real-time as the event transpires.

Dispatch statuses are created here > http://resort.edgeauditor.com/dispatch_event_statuses.

This where you choose the specific category the event falls under (e.g., Code Red, Lift Maintenance, Trail Check, etc.).

Dispatch categories are created here > https://resort.edgeauditor.com/dispatch_categories. You can assign a colour to each category (optional). This colour will appear on the far left-hand side of the main dispatch console screen once you select your category.

This is a text field to record who first reported the event.

This drop down populates answer options based on the Areas your organization has setup on https://resort.edgeauditor.com/areas.

For medical event types, this is a text field that auto-filters the results as you type to show a list of matching patrollers, which comes from resort.edgeauditor.com/staffs where the staff type = Patroller. Alternatively, you can use the drop-down arrow to manually scroll through the list of patrollers and choose the specific one.

The patroller that’s entered here will appear as the “Lead Staff” on the In-Progress Incident Reports screen on the app, as well as under the “Lead Staff” column on resort.edgeauditor.com/accident_reports.

For non-medical event types, the Lead Responder is not limited to just patrollers. It can be any staff member from resort.edgeauditor.com/staffs.

This is a time field to enter the time the event was reported to dispatch. User clicks the field to activate the clock selector and modify the time as needed. Time is based on the 24-hr clock.

When first clicked on, the time field will always default to the current time in the user’s time zone.

If time is added here, it will pre-populate the Incident Time field on the Incident Report.