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Dispatch Sections
Dispatch Sections

General Overview of all Dispatch Sections

Dane Sorenson avatar
Written by Dane Sorenson
Updated over a year ago

Dispatch Details Section

  1. Reported From

    • This is a text field where the dispatcher enters the location the event was first reported from.

  2. Occurrence Site Type

    • This drop down displays static options of Building, Lift, Ski Run, Terrain Park, Trail and Other.

  3. Building/Lift/Ski Run/Terrain Park/Trail/Other

    • Once the dispatcher makes a selection under “Occurrence Site Type” a new field will display with the appropriate label (Building, Lift, Ski Run, Terrain Park, Trail or Other).

    • For “Other”, user can input any information in this field.

    • For all other types, this will be a drop-down list that the user can either select the feature from or type the name of the feature to auto-filters the results to show a list of matching buildings, lifts, ski runs, terrain parks or trails for your location.

  4. Description

    • This is a text field where there is no character limit on the length of the comment/note. Clicking the three diagonal lines in the bottom right-hand corner will allow you to expand the size of the comment box.

Staff Dispatch Section

  1. Staff Name

    • For medical event types, this is a text field that auto-filters the results as the user types to show a list of matching patrollers, which comes from resort.edgeauditor.com/staffs where the staff type = Patroller. Alternatively, you can use the drop-down arrow to manually scroll through the list of patrollers and choose the specific one.

    • For non-medical event types, the Lead Responder is not limited to just patrollers. It can be any staff member from resort.edgeauditor.com/staffs.

  2. Dispatched

    • This is a time field to enter the time the staff member was dispatched. User clicks the field to activate the clock selector and modify the time as needed. Time is based on the 24-hr clock.

    • When first clicked on, the time field will always default to the current time in the user’s time zone.

  3. Arrived

    • This is a time field to enter the time the staff member arrived on scene. User clicks the field to activate the clock selector and modify the time as needed. Time is based on the 24-hr clock.

    • When first clicked on, the time field will always default to the current time in the user’s time zone.

  4. Equipment Dispatch

    • If any equipment was dispatched along with the staff member, the dispatcher can make note of it in this text field

  5. Equipment Notes

    • This is a text field where there is no character limit on the length of the comment/note pertaining to the equipment dispatched. Clicking the three diagonal lines in the bottom right-hand corner will allow you to expand the size of the comment box.

  6. Staff Notes

    • This is a text field where there is no character limit on the length of the comment/note attached to a specific staff member. Clicking the three diagonal lines in the bottom right-hand corner will allow you to expand the size of the comment box.

  7. Add New

    • To add additional staff or equipment, click the “ADD NEW” button.

  8. Delete

    • To remove a staff section, click the red “x”.

Transport Log Section

  1. Type

    • This is where the dispatcher adds the specific type of transport that was initiated (e.g., snowmobile, toboggan, etc.).

  2. Destination

    • This is where the destination of the transport type is indicated (e.g., clinic, first aid, etc.).

  3. Start

    • This is a time field to enter the time the transport was started. User clicks the field to activate the clock selector and modify the time as needed. Time is based on the 24-hr clock.

    • When first clicked on, the time field will always default to the current time in the user’s time zone.

  4. End

    • This is a time field to enter the time the transport arrived at its destination. User clicks the field to activate the clock selector and modify the time as needed. Time is based on the 24-hr clock.

    • When first clicked on, the time field will always default to the current time in the user’s time zone.

  5. Add New

    • To add additional transports, click the “ADD NEW” button.

  6. Delete

    • To remove a transport log section, click the red “x”.

Notes Section

  1. By

    • For medical event types, this is a text field that auto-filters the results as the user types to show a list of matching patrollers, which comes from resort.edgeauditor.com/staffs where the staff type = Patroller. Alternatively, you can use the drop-down arrow to manually scroll through the list of patrollers and choose the specific one.

    • For non-medical event types, the Lead Responder is not limited to just patrollers. It can be any staff member from resort.edgeauditor.com/staffs.

  2. Time

    • This is a time field to enter the time the note was created. The user clicks the field to activate the clock selector and modify the time as needed. Time is based on the 24-hr clock.

    • When first clicked on, the time field will always default to the current time in the user’s time zone.

  3. Note

    • This is a text field where there is no character limit on the length of the comment/note attached made by that staff member. Clicking the three diagonal lines in the bottom right-hand corner will allow you to expand the size of the comment box.

  4. Add New

    • To add additional notes, click the “ADD NEW” button.

  5. Delete

    • To remove a note section, click the red “x”.

Lift Event - Specific Functionality

  • By default, Lift Event types will have the Occurrence Site Type pre-selected to “Lift” by default. You will either use the drop-down to select the specific lift or start to type the name of the lift to filter the results and then select the one that is needed.

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