Starting a New Event - General Functionality
Click the “New Event” button in the top left-hand corner of the screen and choose the event type you want to create. By default, all new events will appear at the top of the open dispatch event list (the exception to this is if you have sorting applied, which may change where the new event appears depending on how you have things sorted).
The dispatch console has an auto-save feature built in so users will not need to save each time they start an event or add details to it. Events will auto-save every 15 seconds.
Start to fill in the information for your new event. Since the event will be collapsed by default, to fill out the additional fields not shown, click the arrow button to the far right of the event to open the full view. To collapse the event, just click the arrow again.
The input fields found under the Staff Dispatch, Transport Log & Notes section will be the same across all event types (full details regarding each is explained on pages 9 – 13). Under Dispatch Details, a few of the fields will change depending on the event type:
Medical & Search and Rescue event types will contain text field to enter “# of People Involved”.
Guest Contact event type will contain text fields to enter “Guest First Name”, “Guest Last Name” and “Team Responsible”.
Lifts will contain checkboxes for “People on Lift”, “Run Off Electric Power”, “Run Off Auxiliary” and “Code 50 Alert”. For each one of those, if selected there will be a corresponding time field to enter the time each was initiated at or cleared at (applies to “People on Lift” only).
Lifts will also contain time fields to record “Lift Stopped At” and “Lift Started Back Up At”. The “Total Time” field will auto calculate based on the time’s entered in those two fields the next time the auto-save occurs.
Work Mission event type will contain “Priority”.
To add additional staff, transport or notes, click the “ADD NEW” button:
To remove a section, click
Clicking will close the event and it will be removed from the dispatch console. To review the event at any time, you can access it via the Event History page.
Clicking will open a pop-up confirming you wish to delete the event.
There will be an INITIATE INCIDENT REPORT button that appears above the COMPLETE and trash buttons. Clicking this button will initiate an incident report. At a minimum, an event needs a Title and Lead Responder to initiate the incident report. Both the Event Title, Lead Responder and date the event was created (which will be the incident date) will appear on the In-Progress Incident Reports screen on the app so the patroller knows which incident report they should complete. If Rep. Time was also added, this will appear as well as the Incident Time.
Once the incident report has been initiated, the Incident Report # will display in place of the Initiate Incident Report button. When clicked on, it will redirect the user to the view page of the specific incident report on the manager dashboard.
The lead patroller will need to add the Patient Name and Incident Time to the incident report.
You can initiate an incident report from ANY event type.