Skip to main content
Managing Donations

This guide helps you understand how to use Change's platform to view or manage your donations

Updated yesterday

Change's Dashboard allows users to track, filter and export donation data. It simplifies donation management with clear insights and bulk upload options to streamline fundraising efforts.

Exporting Donation Activity

  • To export donation records, go to the Donations tab on the dashboard.

  • There are several ways you can filter and view the donations: Status, Grantee, Date and External ID

The statuses included are:

  • Pledged - Donations will be collected on next invoice

  • Scheduled - Donations will be sent out on nonprofit's next scheduled payout

  • Processing - Invoice is being processed

  • Payout sent - Invoice paid and donations have been sent to the nonprofit

  • Nonprofit notified - Nonprofit has been notified of payout and will need to add a payout method to accept funds

  • Invoice unpaid - Invoice has not yet been paid by merchant

  • Canceled - Donations were manually canceled

  • Blocked - Nonprofit went out of compliance

***External IDs are unique identifiers used by merchants on their end

Uploading batch donations

  • To manually upload donations in batches, go to the Donations tab on the dashboard and click on + Bulk upload.

  • From there, click on Open CSV template to create a file via Google Sheets to include all the donations you would like to upload.

  • Once you have filled out the template, save the file and upload onto the dashboard.

Did this answer your question?