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Donations

Updated over 2 weeks ago

Viewing/Exporting Donation Activity

  • To export existing donation records via CSV, go to the Donations tab on the dashboard, and click on "Export."

Additionally, there are several ways you can filter and view the donations: Status, Date and External ID

  • Status indicates the current status of the payout

  • Date would be the date when the donation was issued

  • External IDs are unique identifiers used by merchants on their end

The statuses included are:

  • Pledged - Donations will be collected on next invoice

  • Invoice sent - The invoice has been sent for this donation

  • Invoice pending - The invoice has been paid for this donation, and Change is waiting to receive the funds

  • Payout Scheduled - Donations will be sent out on nonprofit's next scheduled payout date

  • Sent via bank transfer - This donation has been sent to the nonprofit by bank transfer

  • Sent via check - This donation has been sent to the nonprofit by check

  • Check cashed This donation has been received and cashed by the nonprofit

  • Nonprofit notified - Nonprofit has been notified of payout and will need to add a payout method to accept funds


Bulk upload donations

  • If you are manually logging donations, you may do so by clicking on +Bulk upload

  • A template is provided to insert your donations, which you can then export as a CSV

  • You will then upload the CSV file back onto the platform and click on Upload donations

Note: If you are interested in logging donations automatically via API, please contact support@getchange.io.

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