The global block list is a list of email addresses and LinkedIn URLs that GetReplies will never contact, regardless of which campaign they appear in. It is a safety net that protects your domain reputation and your relationships.
What gets added to the block list automatically
Negative sentiment replies. When a contact replies with a Negative sentiment classification (including explicit opt-out requests like “stop emailing me” or “please remove me”), they are automatically added to the block list.
Hard email bounces. When an email cannot be delivered because the address does not exist, it hard bounces and is added to the block list automatically.
Unsubscribes. When someone replies with "Stop"
The GetReplies platform checks the block list before sending any outreach step and silently skips blocked contacts.
Adding contacts to the block list manually
You can add any email address or LinkedIn URL to the block list proactively. This is useful for:
Existing customers. Upload your current customer list to the block list so your team never accidentally reaches out to them with cold outreach.
Competitors. Add competitor email domains to prevent reaching out to their employees.
Investors or board members. Add specific individuals you would never want to receive cold outreach from your team.
Previously contacted contacts. If you’ve had a negative interaction with someone outside of GetReplies and don’t want to contact them again, add them manually.
How to add contacts to the block list
Go to Settings → Block list.
Click Add to block list.
Enter the email address, LinkedIn URL, or email domain you want to block.
Save. The entry takes effect immediately for all existing and future campaigns.
Upload your customer list to the block list before running any campaign
This is one of the most important setup steps and one of the most commonly skipped. Before you run your first campaign, export your current customer list from your CRM and upload it to the block list.
This prevents your cold outreach campaigns from accidentally reaching existing customers — which is at best embarrassing and at worst damaging to those relationships.