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How to integrate Spear to Salesforce

Written by Camila

Connecting Spear to Salesforce keeps your CRM up to date automatically. Once it's set up, approved prospects are exported to Salesforce on their own and their status stays in sync as it changes, so you don't have to move records over by hand.


Before you start

Want the Spear AI agent to read your Salesforce data in chat too? That takes one more admin step. See How to connect Spear's Chat to your Salesforce (via MCP).


Step 1: Open the integrations settings

Go to Org settings > Integrations. You'll find Org settings in the sidebar under Setup (or behind the gear icon in the classic layout).

Step 2: Authorize the connection

On the Salesforce card, click Connect, then click Connect Salesforce. Connecting a sandbox? Click Using a sandbox org? first.

Sign in to Salesforce and approve access. Sign in as the Salesforce user the whole workspace should use. When sign-in finishes, the card shows Manage integration.

Step 3: Complete the integration setup

Click Manage integration. In General settings, turn on Auto export to Salesforce:

  1. Enable Auto export prospects.

  2. In Export prospects from status, select the status from which exports should begin.

We also recommend enabling:

  • Continuously update the status field: keep prospect statuses in Salesforce in sync with Spear.

  • Export prospects with emails only: prevents duplicate records in your CRM.

Click Save when you're done.

Step 4: Complete the object mapping

In the Object mapping tab, choose which Salesforce fields should be populated with Spear data, then click Save. (The Test button creates or updates a test record in Salesforce, so expect to see one.)


Having trouble connecting?

  • "Salesforce app not installed": the package isn't installed in the org you signed in to. Ask your Salesforce admin to install it with the matching link above. For a sandbox, also select Using a sandbox org? before you connect.

  • "You don't have permission": ask a Spear org admin to connect.

  • Connect does nothing: the workspace is on the Free Trial plan or its subscription isn't active.

To disconnect, click Manage integration > General settings > Disconnect. Your settings are kept for a later reconnect.

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