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Upsell Flow (Shopify Only)

Suggest additional products to your customers' orders

Updated over 2 months ago

Why set up this flow?

  • πŸ›οΈ Increase cart value securely: The order is temporarily paused on Shopify to give the customer time to add an extra product, while ensuring that the main purchase remains unchanged.
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  • πŸ„β€β™€οΈ Boost engagement via WhatsApp: Present upsell offers instantly on WhatsApp for a personalized shopping experience.
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  • πŸ‘€ Create a sense of urgency: Use a countdown to encourage quick decision-making while ensuring a smooth experience.

πŸ‘€ On average, our clients have increased their order value by 3-5% by adding an extra product 🎯.


How to set up this flow?

The structure for the Multi-Products Upsell Flow is available in your template library:
Go to Flow > Library > Multi Products Upsell Flow to add it to your workspace and customize the messages.
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The template category to use is Limited Time Offer.


How to trigger this flow?

  • Via Shopify: With our native integration.


Tips & Advice for the Upsell Flow

πŸ•¦ Use the Limited Time Offer template with a 2-hour countdown.

🎁 Add a discount to the upsell product, typically for accessories or complementary items.

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