Before You Start
✅ Requirements for Requesting an Official WhatsApp Business Account (Green Tick ✅):
1️⃣ Business Verification:
Your business must be verified or you must provide a history of high-quality messages with at least 1,000 conversations over 30 consecutive days.
2️⃣ Display Name Approval:
You need approval for your business display name.
3️⃣ Two-Step Verification:
Two-step verification must be enabled.
4️⃣ Correct Display Name on Your Phone Number:
The phone number you are using for the request must have the correct display name set on WhatsApp Business.
If needed, update your display name in WhatsApp Business before submitting your request.
Request an Official WhatsApp Business Account
Here are the steps to request an official WhatsApp Business account:
1️⃣ Go to Business Settings and select your business portfolio.
2️⃣ Click on All Tools.
3️⃣ Click on WhatsApp Manager.
4️⃣ In the WhatsApp Accounts section, locate and click on the phone number for which you want to request an official business account.
5️⃣ In the Profile section, look for Official Business Account and click on Submit a Request.
🔹 Note: If two-factor authentication has not been set up for the phone number, click Enable Two-Step Verification or follow the steps to activate it. This step must be completed before requesting an official business account.
6️⃣ Enter the required information to request an official business account.
You can submit up to 5 supporting links to prove that your business is well-known.
💡 Our Recommendations:
Select your articles carefully and avoid choosing promotional or paid content – prioritize articles from recognized national or regional media.
The article does not need to be "positive" – it is better to have an article from a major media outlet, even if it is negative, rather than a positive article from a small media source.
Preferably choose articles where the company name appears in the URL.
7️⃣ Click Submit.
📢 Once we have reviewed your request, you will receive a notification informing you whether an official business account has been granted to your company.
If your request is rejected, you can submit a new request after 30 days.
❌ We do not grant official business accounts to:
Employees of the company
Test accounts
Users of the WhatsApp Business app
The official business account is not available for users of the WhatsApp Business app, as they have not been invited to complete the business verification process.