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I Received the Wrong Item

Thanks for letting us know. We'll help make it right. 💛

If you received an item that doesn't match what you ordered, let us know and we'll work with you to get it resolved.


Before contacting us

Please have:

  • Your order number

  • The name of the item you received

  • The name of the item you were expecting

Also, please include clear photos of:

  • The item you received

  • The product label or packaging

This helps us investigate your order more quickly.


We'll make it right

Once we've reviewed the details, we'll guide you through the next steps as quickly as possible.

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