We know how frustrating this can be. Don't worry, we'll help you figure it out. đ
Sometimes carriers mark packages as delivered before they're actually dropped off. In many cases, the package arrives within 24-72 hours.
Before reaching out
We recommend checking:
Your order details to confirm your shipping address is correct
Around your front door, mailbox, or other safe delivery locations
With household members
With neighbors
Any delivery notices left by the carrier
You can also contact your local carrier for additional delivery details.
Still can't find it?
If it's been more than 72 hours and your package still hasn't turned up, contact us with your order number and we'll help investigate.